1. Prepaid Orders: All purchases must be paid in full before dispatch. Courier fees are collected at the time of delivery.
2. No Refund Policy: Samurai does not offer refunds. Exchanges are permitted under specific conditions.
3. Exchange Policy: Items can be exchanged within 3 days for Dhaka and within 5 days for outside Dhaka orders. Products must be unused and in original condition. Customers bear the courier costs for exchanges.
4. Product Availability: Exchanges are subject to stock availability.
5. Customer Support: For any issues, contact us immediately at +880 or via social media.

By purchasing from Samurai, you agree to these terms and conditions.